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To install equipment in customers’ premises as instructed by the Service Supervisor orService Manager.
To perform all service jobs effectively and efficiently to ensure maximum customers’ satisfaction.
To act as a product/application specialist to assist the sales staff to convince customers of quality and reliability of equipment sold by the Company.
To maintain all testing equipment, tolls and diagnostic materials in good condition.
To keep abreast of developments in technologies of the products represented by the Company so as to provide competent service support to customers.
To follow up on existing customers to sign up for service contracts after the expiry of warranty service contracts.
To ensure that all equipment repairs and maintenance service are promptly attended to and rectified within a reasonable period of time to minimize down time in the customers’ operations.
To provide customers’ feedback of customers’ comments on Company’s products sold to them.
To work closely with the sales personnel and Sales Team to increase market share of the equipment sold by the Company.
Ad Hock Function – Perform other miscellaneous duties as assigned by immediate superior.
Requirements:
Candidate must possess at least a Diploma in Engineering (Electrical / Electronic / Biomedical) or equivalent.
At least 1 year(s) of working experience in servicing and installing equipment in the related field is required for this position.
Fresh graduates are also encouraged to apply.
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
To expand company sales by developing new accounts and new product sales in all market segment that being assigned by management.
Maintaining and developing relationships with existing customers.
Acting as a contact between a company and its existing and potential markets and negotiating the terms of an agreement and closing sales;
To serve existing customers needs and to manage daily activities and provide necessary weekly sales progress report.
To establish and maintain regular personal contact with all relevant decision maker and key influencer in order to drive and deliver the operating plan.
Organize and conduct product presentations training to potential and existing customer.
Conducting demonstration for the product represented.
Coordinate company staff to accomplish the work required to close sales.
Reviewing own sales performance, aiming to meet or exceed sales and budget targets.
Prepare cost calculations, submit quotations and all the necessary documentation required to close the sales.
Attend all the necessary sales training conducted by the management.
Follow up for collection of payment and ensure all demo equipment returned to the Company without damage.
Requirements:
Diploma / Degree in any relevant discipline with minimum 2 years sales experience in similar industry.
Fresh graduates are also encouraged to apply.
Ability to persuade and influence others. Ability to develop and deliver presentations.
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Possess own transport and willing to travel.
Application Specialist
(Medical Equipment/Surgical)
Responsibilities:
Arrange a documented program of visits to all potential customers in their allotted area and assist in making appointment.
Assess customer needs, explain and demonstrate products, which will involve providing technical description of products, as well as describing the purposes for which they may use.
Should it be necessary to assist in installation and commissioning of any demonstration equipment (where possible) on order to attain an order.
Assist in quoting and negotiate prices and commercial terms & conditions, prepare tender in order to achieve sales target.
Report to employer on sales, sales forecast and provide feedback on the marketing of new or established Product. Be aware of competitive products and pricing in order to maximize sales opportunities.
Responsible for the delivery of effective sales and marketing training programmes. Carry out formal presentation of products with training aids available as and when required.
Assist the Sales Manager/Business Unit Manager in managing and coordinating communication and promotional programmes to enhance the company’s profile in the market for the range of product under coverage. Monitor and solicit feedback on marketing program effectiveness and propose and take appropriate corrective action.
Reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers’ businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations; feeding future buying trends back to employers.
Follow up for collection of payment.
Requirements:
Technical skills required. This is normally acquired through a Diploma (Medical Imaging/Ultrasound/Biomedical Engineering) or equivalent with at least 1 year working experiences.
Fresh graduates are also encouraged to apply.
Ability to persuade and influence others. Ability to develop and deliver presentations.
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Sales Support. Liaising with principals / sales staff on the status of their orders.
SOL System. Efficient and accurate Order Processing input transfer into the SOL System.
To prepare and consolidated Sales Report, backlog order, inventory report and any other relevant report which as and when required. This is includes of keeping track of any pending order.
Administer invoice and job orders, inventory / keeping track of inventory and demo units.
To assist in tender preparation and quotation preparation. This is including of typing of quotation, Sebutharga, Tender and etc.
To assist in handling customer inquiries or complaints and to provide product or technical information on product range. Redirect customers’ enquiries to the respective Sales personnel / Service Engineer or Department Head.
To coordinate for Department on Exhibition, Seminars and etc.
To monitor and update customers on status of equipment under repair (Service Department).
To assist the Sales Team in carrying out product demonstration and application as and when necessary (Sales Department).
Handle customer orders and co-ordination of logistics for sales team on delivery of goods to site.
Support the marketing and promotional activities including collating and preparing marketing kits
Other administrative duties as and when required.
Requirements:
Diploma in any relevant discipline.
Preferably candidates with similar working experience.
Fresh graduates are also encouraged to apply.
Good command of English & Bahasa Malaysia. Additional language is an added advantage.
Computer literate and performing multi-tasking.
Application Specialist – Cardiac Technologist
Petaling Jaya (Selangor)
Responsibilities:
Provide technical and clinical leadership during sales process by demonstrating full range of GE cardiology products including potential uses, product capabilities and benefits to customers.
Develop and deliver product training to customers on equipment use.
Monitor customer installations of ultrasound products to improve customer satisfaction and maintain customer relationships.
Support trade shows and professional conferences by performing product demonstration and customer training.
Requirements:
Possess Diploma/Degree in any relevant discipline, preferably those candidates who have experienced as Cardiovascular Technologist / Cardiac Sonography / Echocardiography.
Skilled in vascular sonography is an added advantage, 2D, Doppler and colour-flow imaging.
Clinical experience in large hospital / university setting preferred.
Ability to develop and deliver presentations.
Must be willing to travel and possess own vehicle.
Social Media Executive
Petaling Jaya (Selangor)
Responsibilities:
Designing and launching Company’s account across all social networking channels including basic updating of Company’s website. Creating and placing digital advertisement on a variety of ad network (Google Adwords, Google+, Facebook, Twitter, YouTube, etc).
Develop and maintain comprehensive social media strategy that defines how social media marketing techniques will be applied to increase visibility and traffic across all brand and products.
Lead the development of organizational wide social media management standards, policies and rules of engagement for social media.
Writing: Social Media Executive will need to know how to write effective copy in a lot of different styles, for websites, twitter, Facebook, etc. Knowledge of writing for Search Engine Optimization (SEO) is also needed.
Research: Social Media Executive need to know what is happening in the fast changing world of social and digital media, what competitors are doing and what new measurement tools are being use.
Problem-Solving: Social Media Executive figure out how to best communicate a company’s message on different platforms, and sometimes might need to convey sensitive issues or deal with angry customers.
Organization: There are many different platforms, and new ones are being developed all the time. How you communicate on each, determining audience, and measuring tactics all take organization.
Interpersonal Skills: Even through writing, Social Media Executive are a direct connection between a company and the public. Being friendly and approachable online will help.
Technical Skills: Social Media Executive work almost exclusively through computers. Understanding computers, SEO, Internet access and being tech savvy is necessary.
Ad Hoc Function- Perform other miscellaneous duties as assigned by immediate superior.
Requirements:
Minimum Degree in Mass Comm or any relevant discipline with a minimum of 2 years in Digital marketing experience.
Proven working experience in social media or related field with an excellent written and verbal communication Skill.
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.
Demonstrable social networking experience and social analytics tools knowledge.
Ability to work with minimum supervision.
Receptionist cum Admin Assistant
Petaling Jaya (Selangor)
Responsibilities:
Attending to all incoming or outgoing calls appropriately and courteously; handling basic enquiries, transfer phone calls and take message for related staff / department.
Attend to all guests and visitors’ enquiries at the reception counter.
Managing on correspondence; mails, courier and faxes to be sorted and distributed to respective person / department.
Maintain the cleanliness of front desk and reception area.
Assist Admin Department in any administrative matters (stationery, office maintenance & etc).
Assist Human Resource Department in monitoring employee’s attendance, telephone record and leave.
Assist in Good Distribution Practice Medical Device (GDPMD) process and documentations.
Organize and maintain proper filling and record system.
Understanding computers, SEO, Internet access and being tech savvy is necessary.
Requirements:
Minimum Degree in Mass Comm or any relevant discipline with a minimum of 2 years in Digital marketing experience.
Minimum SPM with at least 1 year in similar working experience.
Knowledge in telephone operation system (PABX) and have a good telephone etiquette.
Good command of English & Bahasa Malaysia.
Computer literate and performing multi-tasking.
Resourceful, pleasant personality, well groomed and able to work independently.